REFUND & RETURN POLICY

 

At Driftr Gallery, we stand behind the quality of our products and want every order to arrive as expected. If there is an issue with your order, we're here to help.

RETURNS

If you receive an item that is damaged, defective, or incorrect, contact Driftr Gallery as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photos of the item so we can review your request.

Returns must be approved by Driftr Gallery before an item is sent back. We will provide return instructions when your request is approved.

NON-RETURNABLE ITEMS

Items may not qualify for a return if they have been:

• Worn or used
• Washed
• Altered
• Damaged after delivery
• Returned without prior approval
• Returned without meeting the requirements of this policy

REFUNDS

Once an approved return is received and inspected, Driftr Gallery will determine whether the item qualifies for a refund.

If your refund is approved, the refund will be issued to the original payment method used for the purchase.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

EXCHANGES

Exchanges are subject to product availability.

If you need a different size or item, contact us before returning your order. We will review your request and provide the appropriate instructions when an exchange is available.

ORDER ISSUES

If your order arrives damaged, defective, or incorrect, do not send the item back without contacting us first.

Contact Driftr Gallery with your order number and details of the issue so we can review it and provide the next steps.

IMPORTANT

Customers are responsible for reviewing this policy before placing an order. Return eligibility is determined according to the requirements outlined above.

CONTACT

Have a question about a return or refund?

Contact Driftr Gallery through our Contact page and include your order number so we can assist you.

Driftr Gallery